Become A Dispatcher

Position Summary
Under supervision, provides communication and support services to the police and fire departments. Inputs and accesses information automated law enforcement systems. Coordinates dispatching of emergency police, fire and other public safety equipment by receiving and transmitting radio calls. Inputs and retrieves computer data quickly. Types letters, forms and reports on computer keyboards. Processes emergency requests for service. Answers questions and provides information to the public over the telephone. Makes entries into automated record files. Maintains accurate, up-to-date files and logs. Relates effectively to those contacted in the course of work. Prepares reports as required. Uses good judgment in making decisions, in emergency and routine situations. Performs other duties as required. May act as a police matron/jailer. Public safety dispatchers work rotating shift assignments including weekends and holidays, and are assigned to work one of the shifts in a 24-hours period.

Minimum Qualifications

  1. Graduation from an accredited high school or possess GED at the time of application
  2. Minimum age of 21
  3. Must be of high moral character.
  4. Discharged under honorable conditions from Armed Forces, if applicable.
  5. Will be screened for misdemeanor/felony record. (Must not have been convicted of or pleaded guilty to, or entered a plea of no contest to any felony charge or to any violation of federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor or controlled substances.)

Special Requirements

  1. Must be willing to work various shifts both day and night, holidays, and weekends.
  2. Must submit to and be able to successfully complete a comprehensive background investigation.
  3. Is subject to testing for substance abuse.
  4. Must reside in Wayne County by date of employment, and must remain a resident of Wayne County.
  5. Must be a US Citizen at the time of application.
  6. Must have valid Tennessee Drivers License.
  7. Must be able to operate a telephone and computer.
  8. Must attend 80 hours of training outside of Wayne County within six months of hire.

Knowledge, Skills and Abilities

  1. Knowledge of the rules and regulations applicable.
  2. Ability to master thorough on-the-job training during the first years of services.
  3. Ability to deal with the public with courtesy and tact.
  4. Ability to exercise good judgment and independent decision making.

Wayne County Government is an Equal Opportunity Employer and does not discriminate on the basis of race, color, age, sex, national orgin or handicap status

Equal Opportunity Employer

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